Problem reporting

Please help us to manage Beech Village Hall and Recreation Ground and improve our service by completing the appropriate form:

Accident Report (someone was hurt) Incident Report (something bad happened like a fire) Fault Report (something did not work, is broken or missing) Feedback (we failed to meet your expectations or what we did well and how we can improve)

What happens next?

1. The above links will open a form in a new tab for you to complete and press the submit button
2. The form will be sent to the appropriate member of the Beech Village Hall Management Committee to action
3. You will be copied on the email of the form
4. We will treat the information you supply as Personal Information and with the appropriate level of care as detailed in our Data Protection Policy.

Please note that by completing the form:

You are giving us consent to hold your data:

• • Your data will only be used to keep you informed and work with you on the problem that you report to us.
  • We will only use your feedback in our marketing if you give us explicit consent to do so.

For your information and awareness

• Our Data Protection Policy
• Our Code of Conduct